A forerunner in the area of business excellence, RPG strives to strengthen its systems, improve performances and create value for all stakeholders. The scope of business excellence includes business performance, customer service, people engagement and 360 degree sustainability.
RPG's Business Excellence Centre is the key enabler of business excellence. It employs an indigenous business excellence model (RPG BE) to deliver optimum results in all operations. The model engages in practises that primarily encourage co-operation, collaboration and innovation.
To promote best practises across the organisation, the Centre duly rewards superior performance, as a result of which, the group's efforts have been recognised globally.